Customer reviews
Reassuring advice for customers and families
4.6★★★★★4.6 rating from 47 Google reviews
★ ★ ★ ★ ★
"My wheelchair was in need of a repair, Solent Mobility Centre was very reliable, professional and were extremely helpful. Many thanks to Linda who took the time to assist me with contacting the ..."
★ ★ ★ ★ ★
"Fantastic experience with all the staff. All were helpful and nothing too much trouble. We were looking for a mobility scooter for my disabled brother, and they had one that he liked which was an ex-demo. I googled the price and found that ..."
Sian Wood
Edited 2 years ago
★ ★ ★ ★ ★
"Well done to everyone at this store. I'm pleased with the time and effort taken to resolve a problem for me. Not quite sorted but work in progress... I've been buying goods here for my mother until she passed in 2012. I'm still using her ..."
★ ★ ★ ★ ★
"My wife and I went in to Solent Mobility Centre on another matter and came away having bought a sofa and two chairs. Now this doesn't mean that they came across with a hard sell and we fell for it! ..."
★
"Very personable and efficient service (with a smile). Could not ask for more from a store supplying essential mobility-equipment. 5* ..."
James Randall
Edited 11 months ago
★ ★ ★ ★ ★
"I would like to post how wonderful the staff are at this shop, Kayleigh especially has become like one of the family, nothing is ever too much for her, she even contacts us out of hours with help, she and Simon have been flawless, with helping with my sisters needs, huge congratulations to them! Thankyou x"
★ ★ ★ ★ ★
"I used Solent Mobility to arrange a stairlift for my parents. They provided a thoroughly professional and compassionate service and I can't recommend them highly enough. We'll done guys it was a pleasure to use your services."
★ ★ ★ ★ ★
"Brilliant service today. Mum stair lift needed fixing phoned them had phone call back couple of hours later all fixed. Absolutely Excellent service even on a bank holiday. Highly recommend this company. Thank you so much"
Sharon Jackson
3 years ago
★ ★ ★ ★ ★
"Laura's customer service was exceptional. My wife is a first time chair user and Laura helped her choose just the right product for her needs! Great range of products with great prices (whats not to like?). In my book customer service is ..."
★ ★ ★ ★ ★
"I contacted Solent Mobility Centre regarding a replacement wheelchair for my partner Carol. Simon visited with two possible replacement wheelchairs to 'fit' them to Carol. Neither was completely satisfactory so Simon recommended an ..."
★ ★ ★ ★ ★
"Amazing customer care! I cannot thank you enough for delivering my wheelchair and giving me back a modicum of freedom in these tough times!! In spite of restrictions you drove 3 hours to deliver. The professionalism was second to none, ..."
Hannah W
Edited 5 years ago
★ ★ ★ ★ ★
"Brilliant service for a severely disabled gentleman, whose recling chair had broken, Assessed in his own home for a new one ----delivered and the old one taken away all the same day as the phone call for help!! Always helpful, but this was exceptional."
Barbara Burgoyne
3 years ago
★
"Very pleasant people in the shop which has a wide range of products. Pity the staff don't know how to use a telephone or service a wheelchair properly. I bought a Kuschal wheelchair and riser-recliner chair for my wife. I took the ..."
Roly Dumont
Edited 6 years ago
★ ★ ★ ★ ★
"Friendly staff with pressure free sales. Also can try scooters out in store or hire for a few days /week. The cost of hire is taken off purchase price. Would recommend without hesitation."
★ ★ ★ ★ ★
"The young lady(Kayleigh, if I remember) who served us couldn't have been nicer and more helpful. It was a pleasure doing business with your company, my father in-law couldn't have been more pleased. Thanks."
CAROLYNE HOUGHTON
6 years ago
★ ★ ★ ★ ★
"Between Christmas and new year my electric wheelchair died, they checked my batteries and condemned them and got me new ones, only one day in a manual chair. They also put in a stair lift within a week at a fair price. No hard sale, just smiles and a want to help."
★ ★ ★ ★ ★
"This company has given brilliant service, excellent communication, CJ took the time to make sure all our questions were addressed, very professional and definitely our go to in the future. Thankyou ..."
Victoria Davison
3 years ago
★ ★ ★ ★ ★
"Denise has been so helpful in providing the correct things my mother needs and everything made so easy."
★ ★ ★ ★ ★
"Thank you Gareth and Solent mobility, my mums stairlift needed attention, out of hours service needed, very prompt service and went the extra mile. A very very professional company."
Malcolm Finlay
3 years ago
★ ★ ★ ★ ★
"A very attentive staff. Good selection of mobility aids."
★ ★ ★ ★ ★
"Very helpful staff, will even deliver a purchase the same day!"
★ ★ ★ ★ ★
"Good range in stock and competitive prices with friendly informative staff"
Anthony Thomond
2 years ago
★ ★ ★ ★ ★
"Excellent and knowledgeable people : very friendly and professional. Recommend to anyone. ..."
★ ★ ★ ★
"They always try hard. Great service even though they muddled our order."
Skipper HINTON
4 years ago
★ ★ ★ ★
"Very helpful and informative staff, great range of products"
★ ★ ★ ★ ★
"Great place,great people and great service. Why go anywhere else! Love this place."
★ ★ ★ ★ ★
"Help and kind staff very reasonable prices for hiring whilst ive a broken leg"
★ ★ ★ ★ ★
"Hiring a scooter from Saturday..Pleasant staff, very helpful."
Moira Audsley Audsley
7 years ago
★ ★ ★ ★ ★
"Really helpful and friendly service"
★ ★ ★ ★
"Really nice workers"
Hartley Allison
a year ago
★ ★ ★ ★
"Quick, economical repair on wheelchair. Very pleased."
★ ★ ★ ★
"Very helpful staff and very knowledgeable"
Donna Mackenzie-Calderwood
5 years ago
★ ★ ★ ★ ★
"Great choice and helpful staff"
★ ★ ★ ★ ★
"Very helpful staff."
John Windebank
2 years ago
★ ★ ★ ★ ★
"Gold star to you all and a BIG THANK YOU"
Mary E Stubbs
10 years ago
★ ★ ★ ★ ★
"Excellent service and staff"
★ ★ ★ ★ ★
"good experienced staff"
★ ★ ★ ★ ★
"Very helpful & polite"
★ ★ ★ ★ ★
"Every thing you need"
christopher saunders
6 years ago